Terms of Service

Last Updated: March 6, 2024

1. Introduction

Welcome to Ninemash. These Terms of Service ("Terms") govern your use of the Ninemash website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Definitions

"Ninemash", "we", "us", or "our" refers to Ninemash, the company that operates the Services.

"User", "you", or "your" refers to any individual or entity that uses our Services.

"Content" refers to all information, text, images, data, links, software, or other material that Ninemash provides through the Services.

3. Use of Services

3.1 Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

3.2 Account Registration: Some features of our Services may require you to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.3 Account Security: You are responsible for safeguarding your account password and for any activities or actions under your account. Ninemash will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Booking and Payments

4.1 Booking Confirmation: All bookings are subject to availability and confirmation. A booking is not confirmed until you receive a written confirmation from us.

4.2 Payment Terms: Payment terms vary depending on the type of service booked. Specific payment terms will be provided at the time of booking.

4.3 Prices: All prices are quoted in the currency specified at the time of booking. Prices are subject to change without notice until a booking is confirmed.

5. Cancellation and Refund Policy

5.1 Cancellation by User: Cancellation policies vary depending on the type of service booked. Specific cancellation policies will be provided at the time of booking.

5.2 Cancellation by Ninemash: Ninemash reserves the right to cancel any service due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, political instability, or insufficient participation. In such cases, we will offer an alternative service or a full refund.

5.3 Refunds: Refund processing times may vary depending on your payment method and financial institution.

6. Travel Documents and Requirements

6.1 Travel Documents: You are responsible for obtaining and maintaining all necessary travel documents, including but not limited to passports, visas, and health certificates.

6.2 Health Requirements: You are responsible for complying with all health requirements and recommendations for your travel destinations.

6.3 Insurance: We strongly recommend that you purchase comprehensive travel insurance to cover trip cancellation, medical emergencies, and other unforeseen circumstances.

7. Limitation of Liability

7.1 Disclaimer of Warranties: The Services are provided on an "as is" and "as available" basis. Ninemash expressly disclaims all warranties of any kind, whether express or implied.

7.2 Limitation of Liability: To the maximum extent permitted by applicable law, Ninemash shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

7.3 Force Majeure: Ninemash shall not be liable for any failure to perform its obligations hereunder where such failure is a result of acts of nature, weather, strikes, civil unrest, terrorism, or other causes beyond its reasonable control.

8. Intellectual Property

8.1 Ownership: All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Ninemash or its licensors.

8.2 License: Subject to these Terms, Ninemash grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes.

9. User Content

9.1 User Content: You may be able to upload, submit, store, send, or receive content through our Services ("User Content"). You retain ownership of any intellectual property rights that you hold in that User Content.

9.2 License to Ninemash: By submitting User Content, you grant Ninemash a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

9.3 Prohibited Content: You agree not to submit any User Content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable.

10. Termination

10.1 Termination by Ninemash: Ninemash may terminate or suspend your access to all or part of the Services, without notice, for any conduct that Ninemash, in its sole discretion, believes is in violation of these Terms or is harmful to the interests of another user, a third-party, or Ninemash.

10.2 Termination by User: You may terminate your account at any time by contacting us.

10.3 Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Jammu and Kashmir, India.

12. Changes to Terms

Ninemash reserves the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or through other communications. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hey@ninemash.com
Phone: +91 8082007711