Privacy Policy

1. Introduction

At Ninemash, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Data: We may collect personal identification information, including but not limited to:

• Name, email address, phone number
• Billing address and payment information
• Date of birth and gender
• Passport or ID details (when required for travel arrangements)
• Travel preferences and special requirements

2.2 Non-Personal Data: We may also collect non-personal identification information, including but not limited to:

• Browser type and version
• Operating system
• IP address
• Time and date of visit
• Pages visited and time spent on those pages
• Referring website addresses

3. How We Collect Information

We collect information through various methods, including:

• Direct interactions (when you fill out forms, correspond with us, etc.)
• Automated technologies (cookies, server logs, etc.)
• Third parties (business partners, service providers, etc.)

4. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To process and complete transactions
• To send administrative information, such as booking confirmations and updates
• To respond to inquiries and offer support
• To improve our website and services
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations
• To protect our rights, privacy, safety, or property

5. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, etc.)
• Travel Suppliers: Hotels, airlines, car rental companies, tour operators, and other travel service providers necessary to complete your booking
• Business Partners: Trusted third parties with whom we collaborate to offer certain services or promotions
• Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

We do not sell, trade, or rent your personal identification information to others.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for:

• Keeping you signed in
• Understanding how you use our website
• Remembering your preferences
• Improving your browsing experience
• Personalizing content and advertisements

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You transmit any information to us at your own risk.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification (to correct inaccurate data)
• The right to object (to processing of your personal data)
• The right of restriction (to request that we restrict the processing of your data)
• The right to data portability (to receive a copy of your data in a structured, machine-readable format)
• The right to withdraw consent (where we rely on consent as the legal basis for processing)

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

10. Children's Privacy

Our services are not intended for use by children under the age of 18 without parental consent. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hey@ninemash.com
Phone: +91 8082007711